At ZK Jewellery, we respect your privacy.
This Privacy Policy explains what information we may collect when you visit zkjewellery.com, place an order, create an account, contact us, or use our services.
Information We May Collect
When you use our website, we may collect information such as:
- Your name
- Phone number
- Email address
- Billing address
- Delivery address
- Order details
- Products you purchase
- Account information
- Messages you send to us
- Information about how you use our website
We only collect information that is reasonably needed to provide and improve our services.
How We Use Your Information
We may use your information to:
- Process your orders
- Confirm your orders
- Deliver your jewellery
- Contact you about your purchase
- Provide customer support
- Process returns or exchanges
- Improve our products and website
- Prevent fraud and misuse
- Keep necessary business records
- Send promotional messages or newsletters if you choose to receive them
Payments
When you make an online payment, your payment may be handled by a payment service provider.
Payment providers may collect the information needed to complete your transaction according to their own privacy and security policies.
Cash on Delivery
If you select Cash on Delivery, we may share the information required for delivery with our courier partner, such as your:
- Name
- Phone number
- Delivery address
- Order amount
Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers that help us operate our business, including:
- Courier companies
- Payment providers
- Website hosting providers
- Customer support services
- Technical service providers
They should only receive the information needed to perform their service.
Cookies
Our website may use cookies.
Cookies are small files stored on your device that help our website work properly.
Cookies may be used to:
- Remember your shopping cart
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
You can control or delete cookies through your browser settings.
Email and Newsletter
If you subscribe to our newsletter, we may use your email address to send you:
- New product updates
- Special offers
- Discounts
- Other ZK Jewellery news
You can unsubscribe from marketing emails when you no longer wish to receive them.
Protecting Your Information
We take reasonable steps to protect the personal information provided to us.
However, no website or online service can guarantee 100% security.
Your Rights and Choices
You can contact us if you want to:
- Ask what personal information we have about you
- Correct inaccurate information
- Update your contact information
- Ask us to delete information where appropriate
- Stop receiving marketing communications
Some information may need to be kept for order records, legal requirements, fraud prevention, or other legitimate business purposes.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, or business practices change.
The latest version will be published on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact:
ZK Jewellery
Chapar Bazar, Chakwal, Punjab, Pakistan
Phone: 0312-0374797
Email: info@zkjewellery.com
